Privacy Policy

Last updated: 15 November 2025

This Privacy Policy describes how NWACHIS LIMITED ("Company", "we", "us") collects, uses, and shares personal data through our website and related services.

Definitions

• Service means the NWACHIS LIMITED website and any consulting engagements initiated through it.
• Personal Data means information that can identify an individual, such as name, email, IP address, or phone number.
• Usage Data means analytics and log information automatically collected when the Service is accessed.
• Cookies are small files stored on your device. Learn more in our Cookie Policy.

Data we collect

We may collect the following information when you interact with the Service:

• Identity and contact details submitted via forms (name, company, email, phone).
• Project information contained in your message.
• Usage Data such as IP address, browser type, device identifiers, visited pages, and timestamps.
• Diagnostic data gathered through Google Analytics and error monitoring tools.

How we use data

Personal Data is used to:

• Respond to enquiries and provide proposals.
• Deliver and improve our mobile app design, development, and support services.
• Manage contracts and project communications.
• Send service updates, security notices, or marketing messages (you may opt out at any time).
• Protect the Service, detect fraud, and comply with UK regulations.

Legal bases

We rely on consent (when you submit a form), legitimate interest (business analytics and security), and contractual necessity (when we enter into an agreement) to process data.

Sharing and transfers

We may share data with vetted processors providing hosting, analytics, or communication tools. These partners adhere to GDPR-compliant agreements. We will only disclose information to public authorities if legally required.

International transfers

Where data is transferred outside the UK or European Economic Area, we apply Standard Contractual Clauses or equivalent safeguards.

Data retention

Contact records are held for up to 24 months after the last interaction unless you request deletion sooner. Contractual files are retained for the duration of the engagement plus seven years for accounting and compliance purposes.

Your rights

You may request access, correction, deletion, restriction, or portability of your Personal Data. You can also object to processing or withdraw consent for marketing emails.

Children

The Service is not directed at individuals under 18. We do not knowingly collect data from children. If you believe a child has provided information, contact us so we can delete it.

Security

We implement encryption, role-based access, and audit logging to safeguard Personal Data. While no method is 100% secure, we follow industry best practices and review controls regularly.

Changes

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page with a new effective date.

Contact

Questions about this Privacy Policy can be sent to tech@nwachis.digital or by post to NWACHIS LIMITED, 2nd Floor 6 Greenwich Quay Clarence Road, London, SE8 3EY.